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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pauline Osmer

May 23, 2024

5  out of  5 rating by Pauline Osmer
"Thank you to Todd Powers and the staff for always making my insurance experience so easy. I met Todd some years ago after taking care of a family member who was insured with Todd Powers. After I experience everything that was done for my cousin and made so easy for me I took my own home, car and motorcycle and made the switch to Todd Powers and I have been so happy ever since."
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Brianna Carnegie

May 14, 2024

5  out of  5 rating by Brianna Carnegie
"My family has used State Farm for as long as I can recall but I’ve never had to personally interact with insurance claims (luckily) until just recently when my beloved truck was totaled by a reckless driver. Todd and his entire team immediately reached out to not only take control of the situation for me so that I did not have to deal with any more than I already was, but also to make sure that I was both physically and mentally safe and unharmed. Every single employee I talked to made me feel at ease and so confident that I was in the best possible hands considering the situation and, while it was all very traumatic and stressful, they handled it promptly and professionally while treating me as a human being and not just a case and claim number so that I did not need to worry about a thing. I am forever grateful to all of them and I will never use any other insurance provider. Thank you all so much for everything you’ve done and more."
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Charlotte Barto

May 9, 2024

5  out of  5 rating by Charlotte Barto
"She was supper helpful and answered all my questions."
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giancarlo genovese

February 9, 2024

5  out of  5 rating by giancarlo genovese
"Erika always is there to assist! I had a request and it was met with a call from her in under 10 minutes. Amazing prices and exceptional service. 10/10"
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Carrie Ferguson

December 9, 2023

5  out of  5 rating by Carrie Ferguson
"I have had great experiences with everyone at this location. I switched to Todd Powers agency after a few poor experience with my previous State Farm agent intending it to be a temporary transition until I found a different insurance company. That was well over ten years ago maybe even 15. They are the reason that I am still a State Farm customer. I have worked with Erica more than any other team member over the years. She has been wonderful but the whole team makes you feel like you are more than just a client. They genuinely care. Whenever I have to make a claim or have questions they take time to make sure I have all the info I need and I feel good about my understanding of what needs to be or will be done. I feel confident that they have my interests in mind and are there when I need their help. I don’t dread calling when something has happened. If I am uneasy about the reason I needed to call, my worries are lessened if not completely eliminated by the end of the conversation. I really appreciate Todd Powers, Erica and everyone for all you do. I have been a State Farm customer for nearly 30 years and I’ve been happy with my plans and coverage. Most importantly, I’m very happy to have this team as my agents."
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Jennifer Farley

July 3, 2023

5  out of  5 rating by Jennifer Farley
"Very friendly people"
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Yvonne Schimmel

May 30, 2023

5  out of  5 rating by Yvonne Schimmel
"Nice staff. Pleasant to talk to. Just make sure every year you check the coverage on your policies!"
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Kelly Baber

March 15, 2023

5  out of  5 rating by Kelly Baber
"The people that work here are very nice, intelligent about insurance."
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Audrey L

March 12, 2023

2  out of  5 rating by Audrey L
"We were in a small accident caused by another person that also had state farm. We had never been in an accident before so we didn’t really know what to do, this office took advantage of that and gave us bad advice so we had to pay more money out of pocket. Not very trustworthy people if you ask us but they were quick with the process."
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Clay Jaynes

February 2, 2023

5  out of  5 rating by Clay Jaynes
"Love these guys and gals! Highly recommended~! home insurance car insurance snowmobile insurance unbeatable prices"
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Samantha Eck

January 25, 2023

5  out of  5 rating by Samantha Eck
"Erika is absolutely amazing. She answers all my questions promptly and handles things timely. She deserves a raise!"
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Chris Lehman Sr.

September 20, 2022

5  out of  5 rating by Chris Lehman Sr.
"Erika was awesome, knowledgeable and saved me a lot of money"
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Eric Dingle

September 13, 2022

5  out of  5 rating by Eric Dingle
"This was a smart move for me! I was previously with another agent local to Erie Pennsylvania who just doesn't stack up to this office. They really know what their doing and how to treat their customers. Kudos 👏 💐 to the entire staff at the Todd M Powers State Farm agency! I have other insurance policies that I will likely investigate further with this agent in the very near future."
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cara prokocki

September 2, 2022

5  out of  5 rating by cara prokocki
"Todd Powers, is not just a insurance agency, they're understanding,caring, and good people. Erica, has a special gift taking a bad situation feel better. She has had a positive impact in my life. 2022 has been challenging and a difficult year for me. Todd Powers, primary focus isn't on making money they're there to provide customers with needs whithin their means. Erica, and the Todd Power team, always, treat me, as if I'm part of their family, 100% of the time! By the end of my conversation with Erica or other staff I'm always 100% satisfied. It proves,we need human to human connections, not just a website that calculates everyone the same, unable to factor in real life,unforeseen situations, and you'll never hit send with a smile like I do after talking to Erica.I recommend, Todd Powers, to the world!!"
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Andreanna Maguire

August 30, 2022

5  out of  5 rating by Andreanna Maguire
"Buckle up it’s a long one :) First off State Farm hands down has the best prices around, I have the best coverage for 2 vehicles and all the bells and whistles included with my insurance for a great price !!! 2nd the staff here at Todd M Powers is incredible I have been going to this office with my mom sense a kid. Now as an adult having my own insurance coverage I can’t see myself leaving state farm! I got into my first accident a few years back (2016) and on top of that I was going through some things personally, the accident couldn’t have happened at the worst time (not that any time is good) but I basically had a mental break down haha Erica not only walked me through the insurance process, but also helped me mentally and emotionally so much that day and I will forever be thankful for her for that!!! Also Todd and Tamara have been so incredibly helpful to me over the years also, just this last week I purchased a new car and not only did Tamara get me the best price for my insurance, but her and Todd both got a great compliment from the car company I went through. The sales lady said “those two are the kindest insurance agents I have ever spoke too” and I told her that’s why I can never leave them!! Hands down choose State Farm! Esp Todd M Powers State Farm!!! You won’t regret it!!!! I love them!!!"
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Jacob Lynch

August 17, 2022

5  out of  5 rating by Jacob Lynch
"Erika was awesome and a pleasure to work with! My experience was very time efficient and painless. I highly recommend Todd Powers, State Farm and especially Erika for all your insurance needs!"
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jason fenno

August 8, 2022

5  out of  5 rating by jason fenno
"My experience with this company have been awesome they take care of you the best they can"
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Becky Marofsky

August 6, 2022

5  out of  5 rating by Becky Marofsky
"Erica and Shelby are the people I normally talk to when I call State Farm. These ladies are Top Notch! Its always a Pleasure to talk with them. State Farm is the Best I wouldn't go anywhere else =)"
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Mitch Brochey

August 3, 2022

5  out of  5 rating by Mitch Brochey
"I’ll try to keep this as short as possible but feel the need to share my experience. I’ve been with State Farm (Todd Powers office) for years now and they are always going above and beyond. My most recent experience was when another driver hit me. This other person has an insurance company I won’t name, however it’s an out of town insurance that has routed me through call center after call center to representative after representative without ever hearing from the prior one. Every time I needed help Todd powers office went to bat for me while keeping me in the loop. I would highly recommend Todd powers office as his staff is personable with that small town feel and yet handles everything professionally. Special thanks to Tamara"
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Carol Israelson

July 24, 2022

5  out of  5 rating by Carol Israelson
"This team is on my side and always available and helpful. I am so glad I switched to this agency!"
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Mark Adams

July 8, 2022

5  out of  5 rating by Mark Adams
"Been a happy customer for 20 years. Erica is the best agent ever."
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Derrick Ulmer

June 28, 2022

5  out of  5 rating by Derrick Ulmer
"I've been with this group for 20+ years, always accommodating and great people to work with! My Home, Auto, Rentals and Life. They handle it all."
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Samuel Woodell

June 22, 2022

5  out of  5 rating by Samuel Woodell
"Erika Reeves made the process so simple! She is very personable with her clients and goes the extra mile! Switching insurance policies has never been easier. I pay less for better coverage with State Farm."
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Tammy Bryant

June 16, 2022

5  out of  5 rating by Tammy Bryant
"Todd Powers office is AWESOME. Can't say enough good words about his staff. The are quick to handle any of my concerns or needs. The search for the best rates for me and help me to understand my polices. I would especially would like to thank Erika for all her help!! You help make my life so much easier on the insurance side. Thank you again for your help."
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Will Hammond

June 1, 2022

5  out of  5 rating by Will Hammond
"I have done business with Todd Powers and his team for 20 years. Without question, Todd delivers the very best in service and solutions. I have never felt like I was being sold something or pushed on with something I may not need. I always look forward to seeing Todd just to catch up for a moment. He and his team are an integral part of the Erie community. If you’re looking for an exceptional experience, do yourself a favor and speak with Todd and his team. You won’t be disappointed."