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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ram & Kiran Misra

February 10, 2025

5  out of  5
rating by Ram & Kiran Misra
"I have been with State Farm at this agency for almost 36 years for home and auto insurance. They have been exceptionally good and competitive throughout these years. Tod Power State Farm has been very prompt, professional, and courteous to me at every step. Their service has been second to none. I highly recommend State Farm to anyone looking for a good insurance."
We responded:
"Thank you so much Ram & Kiran for your 5-star review! We truly appreciate you taking the time to share your experience. It’s wonderful that you’ve been with us for nearly 36 years—what an amazing testament to the loyalty and trust we strive to build with our clients. We believe that relationships are at the heart of what we do. Your continued support over the years means the world to us, and we are committed to providing you with the exceptional personal service and the State Farm value that you’ve come to expect. Our team is dedicated to being prompt, professional, and courteous, and it’s gratifying to know that we have met your expectations. Your recommendation is the highest compliment we could receive. Thank you again for being a valued member of our State Farm family. We look forward to continuing to serve you for many more years to come!"
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froboz magic

February 6, 2025

5  out of  5
rating by froboz magic
"Client of Todd Powers for over 20 years and multiple products. They have always been readily available for all my needs. They go the extra mile to provide a great product at a reasonable cost."
We responded:
"Mark, thank you so much for your 5 Star Review. More importantly thank you for putting your trust in me and my team and for the opportunity to serve you for more than 20 years. I just can't believe it's been that long! Either way, we value and appreciate you and look forward to taking care of your insurance needs for years to come. Please call on us any time."
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Jeni Pepper

February 3, 2025

5  out of  5
rating by Jeni Pepper
"Todd Powers State Farm Insurance Agency in Erie, PA is wonderful to work with. I have had most of my interaction with the Office Administrator, Erika Reeves, who has handled all of the set up of our insurance policies in Pennsylvania from our previous state of residence, Georgia. Erika is super knowledgeable, helpful, and friendly - whatever she says she is going to do, she does it, and fast. My husband, Randy, and I have been very satisfied working with her, Todd, and the rest of the friendly staff at Todd M. Powers - State Farm Insurance."
We responded:
"Jeni, thank you so much for your 5 Star review your kind words about Erika and my agency team. We are proud to have a team with years of experience dedicated to providing high-level, knowledgeable personal service to our clients. Erika’s commitment to ensuring a smooth transition of your insurance policies from Georgia to Pennsylvania exemplifies our mission to provide exceptional personal service and being there for you to make complicated issues easy. What' s more, we strive to create an environment where our clients feel valued and well-informed, and it’s wonderful to hear that you and Randy have found that with us. We appreciate your trust in our agency and look forward to continuing to serve you!"
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Michael Smothers

January 24, 2025

5  out of  5
rating by Michael Smothers
"Crew is great and work with you. Recommend them to my 5 star rating. Mike"
We responded:
"Mike, thank you for the five stars! We genuinely enjoy the people and community we get to serve and appreciate the opportunity to take care of you!"
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Aaliyah Peebles

January 24, 2025

5  out of  5
rating by Aaliyah Peebles
"Gina was very helpful answering questions I had about my policy. Thank you!"
We responded:
"Aaliyah, thank you for your 5 Star review! We've been told that we are really good at making the complicated world of insurance simple, easy, and - dare I say it - even fun. So, I'm glad Gina was helpful and able to answer all your questions about your car insurance. If you have any more questions or need assistance in the future, you know where to find us! 🌟"
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Kristen Ferguson

January 22, 2025

5  out of  5
rating by Kristen Ferguson
"I can’t recommend Gina at State Farm enough! She went above and beyond to help us find the best insurance for our needs at a much more affordable rate. Gina made the entire process so easy, explaining all the details clearly and answering all our questions. Her professionalism and genuine care for her clients really stand out. If you’re looking to save money on insurance and work with someone who truly has your best interests in mind, Gina is the one to call. Thank you for everything, Gina!"
We responded:
"Kristen, thank you for taking the time to leave such a glowing 5 Star review! Gina truly is a pro and always goes the extra mile to ensure our clients feel educated, informed, and confident in their insurance choices and it's always our goal to make the insurance shopping process EASY. We always say that we are in the relationship business first so you will find that our entire team shares Gina's commitment to high-level personal service and genuine care for our clients. So, if there’s anything else we can assist you with or any questions you have down the road, please reach out! Otherwise, welcome to the family and cheers to finding the perfect coverage at a great rate! "
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Jennifer DeMichele

January 16, 2025

5  out of  5
rating by Jennifer DeMichele
"I have my auto and renters insurance Gina is my agent she Was thorough very professional and made the process very easy"
We responded:
"Jennifer, thank you so much for your wonderful review. It is always our goal to provide the highest level of personal service while making the process easy. If you have any further questions or need assistance in the future, please reach out. We appreciate your trust in us for your auto and renters insurance!"
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heather kimmy

January 15, 2025

5  out of  5
rating by heather kimmy
"Donna was great...super friendly easy to talk to. Didn't push me into anything I didn't feel comfortable with."
We responded:
"Thank you Heather for your five-star review! We're so glad that you enjoyed your time working with Donna. We think it is important to not just be approachable but to treat our customers the same way we would want to be treated. We aim to please and always put our customers needs first. It's great to hear that Donna delivered! We truly appreciate your feedback and look forward to serving you again in the future."
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Lesley Garcia

January 7, 2025

5  out of  5
rating by Lesley Garcia
"Gina walked me through the purchase of a condo policy. She was very easy to work with. She answered all of my questions thoroughly and was very patient and respectful to me. I have my auto and homeowners insurance through State Farm also. My parents were customers and had a good experience which is why I chose State Farm when I became an adult."
We responded:
"Lesley, thank you so much for your wonderful 5-star review! Congratulations on your new Condo and I’m glad to hear (but not surprised 😊) that Gina helped you choose the coverage that is right for you and a high-level personal touch. We appreciate your loyalty and are glad to be your go-to insurance professionals, just like we are for your parents. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! "
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Michelle Carnegie

November 5, 2024

5  out of  5
rating by Michelle Carnegie
"Gina was extremely helpful with reviewing my insurance policies with me and updating them accordingly. I have been With State Farm for many years now and have always been happy with them."
We responded:
"Michelle, Thank you so much for your wonderful five-star review! We’re glad that you found your time with Gina to be valuable. We're committed to ensuring our clients insurance coverage and financial roadmap evolves as they progress through stages of life. We've found that offering periodic reviews is one of the best ways we can keep in touch with our customers and provide high-level, personalized customer service. Thank you for your many years with me and State Farm. Your loyalty speaks volumes and we're truly thankful for the opportunity to serve you. "
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Cecelia Suprynowicz

October 26, 2024

5  out of  5
rating by Cecelia Suprynowicz
"In all my years of having State Farm, specifically Todd Powers, I have never had a bad experience. They are extremely professional, kind, courteous, and dedicated people who just brighten up my day and help me even with the most mundane question. I would recommend State Farm to anyone just starting insurance policies on their items, homes, and vehicles."
We responded:
"Thank you so much for your wonderful five-star review Mitzi! It's always our goal to provide professional, knowledgeable, and friendly service, and it’s heartwarming to know we’ve been able to brighten your day along the way. We truly appreciate your recommendation and are thankful for the opportunity to serve you and look forward to doing so for years to come!"
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Janet Campbell

October 15, 2024

5  out of  5
rating by Janet Campbell
"I hate all things insurance. It is simply not in my wheelhouse. But it is in Todd & Erika's wheelhouse. I am happy we moved to Todd Powers State Farm years ago. They are approachable, knowledgeable, and so very helpful. They break the insurance world down to an understandable level with the ultimate goal of giving us the protection we need at a price we can afford. Todd and Erika, as well as the other staff have always been nothing less than hard working for us for our personal and professional insurance needs. I have enjoyed working with them and I look forward to a long relationship going forward."
We responded:
"Janet, thank you so much for your kind words and for taking the time to leave us five-star review! We truly appreciate your candid, heartfelt feedback. We understand that insurance can be complicated and confusing, and that’s why we invest time to learn our customers needs and customize the right coverage for the right price. Thank you and your family for putting your trust in us for your personal and professional insurance needs. It means the world to us to serve you and we’re grateful to have you as part of our community. We look forward to continuing our relationship for many years to come."
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Douglas Harvey

October 14, 2024

5  out of  5
rating by Douglas Harvey
"Always fast, thorough, friendly service. We've been a customer of Todd Powers for many years and continue to be extremely happy with the support he and his team provide for all aspects of our insurance needs, as well as financial services!"
We responded:
"Doug, Thank you so much for your kind words! It means the world to me that you’ve trusted me and my team for so many years. We’re dedicated to providing fast, thorough, and friendly service, and I’m thrilled to hear that you’ve been happy with the support for both your insurance and financial needs. Your continued loyalty and support motivate us to keep improving and offering the best service possible. If there’s ever anything more we can do for you, just let me know. Here’s to many more years of working together!"
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Tim Steinman

October 14, 2024

5  out of  5
rating by Tim Steinman
"Erika is wonderful! I look for her to handle my needs and listens to your personal issues. She makes that office run smooth and gets things accomplished."
We responded:
"Thank you so much for your 5-star review Tim! We agree that Erika is wonderful. She truly is an asset to our team! Thank you for taking the time to share and for putting your trust in us. "
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Matthew Fisher

October 11, 2024

5  out of  5
rating by Matthew Fisher
"Had to switch insurance due to it always rising, Donna & Gina were absolutely amazing. So easy & enjoyable to talk to and made every step of the process a walk in the park. Gave me a much cheaper rate with home & auto with more coverages that I currently had!"
We responded:
"Thank you Matthew for your fantastic review! We’re thrilled to hear that Donna and Gina made your insurance switch a breeze. We’re in the business of helping people choose the right protection at the right price and it’s always our goal to make it easy. Or, as you said, like a walk in the park! 🏞️⭐️ Please program our number into your phone and call on us anytime. We are here to help."
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David Cimino

October 9, 2024

5  out of  5
rating by David Cimino
"Insurance isn’t always the most exciting topic, but during some of the most critical moments, the team at Todd M. Powers Ins. Agency has been there for me and my family. The service is excellent, and the staff are always amazing!"
We responded:
"David, Thank you so much for your kind words! We're honored to know that our team has been there for you during critical moments. We strive to provide excellent service and support to our clients, and it’s wonderful to know that we’ve made a positive impact on you and your family. Please, call on us anytime we are standing by to help make life go right."
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Scott Harris

September 26, 2024

5  out of  5
rating by Scott Harris
"I was recently in my local State Farm Office to pay My premium. Some obstacles arose , along with several questions that I had , which were answered thoroughly and without any ambiguity . The rep discussed w me several options for my auto policy and also discussed the options with my homeowners rough draft in which she drafted up for me. Her personality and professionalism was and is always unmatched. Unfortunately I lost her card , therefore her name is not attached , but she is the lady who has an office across from reception desk . Thanks for all you do!"
We responded:
"Scott, thank you for taking the time to share about your experience and for five stars! Whether it’s answering questions about your bill, crafting home and auto coverage, life insurance planning, or any of the other work we do - my team and I are looking out for you. Next, I checked our notes and see that you worked with Gina when you visited and will be sure to share your praise - it means a lot to all of us. Thank you for the opportunity to serve you. "
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Craig Schubert

September 24, 2024

5  out of  5
rating by Craig Schubert
"I was very pleased with the way Gina helped craft a new insurance policy that works for me! She was very professional and knowlegable! In addition she is very personable! Easy to work with!"
We responded:
"Thank you so much Craig for the glowing five star review! 🌟 We're glad to hear that Gina made your insurance buying experience a breeze. She is passionate about helping people, and her ability to tailor make a protection plan that fits the budget is one of her many strengths. Congratulations on making smart insurance choices, and welcome to the agency. 🥳🚀"
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David

September 21, 2024

5  out of  5
rating by David
"Quick and painless getting my dirt bike insured. Thank you Gina!!!"
We responded:
"David, thank you for the five stars and for taking the time to share. We strive to make complicated things simple and easy for our customers and glad to hear that Gina hit the mark again. Now you can ride those trails with an extra level of confidence. I hope to see you out there again soon!"
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Audra Miller

September 18, 2024

5  out of  5
rating by Audra Miller
"Always very helpful every time I call and really take the time to make sure I have everything I need. Appreciate the amazing customer service."
We responded:
"Thank you so much Audra for your kind words and 5🌟’s. We like to think of ourselves as your friendly neighborhood problem-solvers, armed with a phone and a smile! 😊 If you ever need anything else—we’re just a call away! "
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Kimberly Miller

August 26, 2024

5  out of  5
rating by Kimberly Miller
"I have been with Todd Powers Insurance for many years. They have always gone above and beyond for customer service. Erica especially has always dropped everything and handled my requests."
We responded:
"Thank you Kim for taking time to share about your experience with us and for the 5 Stars.  We are delighted to know that we've consistently provided you with exceptional customer service and personal attention over the years.  This is what we strive to do and it's rewarding to hear that it's recognized and appreciated. We appreciate you and are thankful to serve you for all these years - and look forward to doing so for years to come! "
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K W

August 20, 2024

5  out of  5
rating by K W
"State Farm is very efficient and we love having them as our insurance. They started the process on the same day, and within 3 days our windshield was replaced."
We responded:
"Karen, thank you for your five-star review. We know the aggravation involved with glass chips and broken windshields so it's important to us to help streamline the process and get our customers back on the road quickly. So glad we could help make this fast and easy for you and Jay."
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Laura Nicolia

August 17, 2024

5  out of  5
rating by Laura Nicolia
"Erika and the others at Todd Power’s have gone above and beyond for my family when needed. Todd called me himself after I called about a tree falling on our house. Anytime I’ve used the app or email to ask a question, this office calls or responds the following day. I appreciate talking to a person as opposed to solely online like some insurance companies. Thank you, Erika, for ALL that you do‼️"
We responded:
"Laura – thank you for the five star review and for recognizing Erika and the team for being the true professionals that they are. Whether it’s through the app, by text or e-mail, or a good old fashioned phone call it’s important to us to be available the way our clients want to connect. No matter your preference - we’re here for you‼️"
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William Hull

August 16, 2024

5  out of  5
rating by William Hull
"Wonderful team & always helpful!"
We responded:
"Bill - thank you for the five stars and for taking the time to share your appreciation for our team and recognizing our helpfulness. We value being a resource to our people and always try to find a way to make life a little easier. "
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Grace Barto

August 14, 2024

5  out of  5
rating by Grace Barto
"Lately I’ve been shopping around for my very first new vehicle and Gina has been more than helpful with running quotes on the prospective vehicles I want!"
We responded:
"Grace, thank you for the 5 Star review and for recognizing Gina for her outstanding service to you. Buying your first car is a big deal and it is important to us to make sure you have all the information you need combined with the right coverage to move forward with confidence. Congratulations on your new vehicle and thank you for putting your trust in us. "