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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Carnegie

November 5, 2024

5  out of  5
rating by Michelle Carnegie
"Gina was extremely helpful with reviewing my insurance policies with me and updating them accordingly. I have been With State Farm for many years now and have always been happy with them."
We responded:
"Michelle, Thank you so much for your wonderful five-star review! We’re glad that you found your time with Gina to be valuable. We're committed to ensuring our clients insurance coverage and financial roadmap evolves as they progress through stages of life. We've found that offering periodic reviews is one of the best ways we can keep in touch with our customers and provide high-level, personalized customer service. Thank you for your many years with me and State Farm. Your loyalty speaks volumes and we're truly thankful for the opportunity to serve you. "
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Cecelia Suprynowicz

October 26, 2024

5  out of  5
rating by Cecelia Suprynowicz
"In all my years of having State Farm, specifically Todd Powers, I have never had a bad experience. They are extremely professional, kind, courteous, and dedicated people who just brighten up my day and help me even with the most mundane question. I would recommend State Farm to anyone just starting insurance policies on their items, homes, and vehicles."
We responded:
"Thank you so much for your wonderful five-star review Mitzi! It's always our goal to provide professional, knowledgeable, and friendly service, and it’s heartwarming to know we’ve been able to brighten your day along the way. We truly appreciate your recommendation and are thankful for the opportunity to serve you and look forward to doing so for years to come!"
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Janet Campbell

October 15, 2024

5  out of  5
rating by Janet Campbell
"I hate all things insurance. It is simply not in my wheelhouse. But it is in Todd & Erika's wheelhouse. I am happy we moved to Todd Powers State Farm years ago. They are approachable, knowledgeable, and so very helpful. They break the insurance world down to an understandable level with the ultimate goal of giving us the protection we need at a price we can afford. Todd and Erika, as well as the other staff have always been nothing less than hard working for us for our personal and professional insurance needs. I have enjoyed working with them and I look forward to a long relationship going forward."
We responded:
"Janet, thank you so much for your kind words and for taking the time to leave us five-star review! We truly appreciate your candid, heartfelt feedback. We understand that insurance can be complicated and confusing, and that’s why we invest time to learn our customers needs and customize the right coverage for the right price. Thank you and your family for putting your trust in us for your personal and professional insurance needs. It means the world to us to serve you and we’re grateful to have you as part of our community. We look forward to continuing our relationship for many years to come."
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Douglas Harvey

October 14, 2024

5  out of  5
rating by Douglas Harvey
"Always fast, thorough, friendly service. We've been a customer of Todd Powers for many years and continue to be extremely happy with the support he and his team provide for all aspects of our insurance needs, as well as financial services!"
We responded:
"Doug, Thank you so much for your kind words! It means the world to me that you’ve trusted me and my team for so many years. We’re dedicated to providing fast, thorough, and friendly service, and I’m thrilled to hear that you’ve been happy with the support for both your insurance and financial needs. Your continued loyalty and support motivate us to keep improving and offering the best service possible. If there’s ever anything more we can do for you, just let me know. Here’s to many more years of working together!"
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Tim Steinman

October 14, 2024

5  out of  5
rating by Tim Steinman
"Erika is wonderful! I look for her to handle my needs and listens to your personal issues. She makes that office run smooth and gets things accomplished."
We responded:
"Thank you so much for your 5-star review Tim! We agree that Erika is wonderful. She truly is an asset to our team! Thank you for taking the time to share and for putting your trust in us. "
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Matthew Fisher

October 11, 2024

5  out of  5
rating by Matthew Fisher
"Had to switch insurance due to it always rising, Donna & Gina were absolutely amazing. So easy & enjoyable to talk to and made every step of the process a walk in the park. Gave me a much cheaper rate with home & auto with more coverages that I currently had!"
We responded:
"Thank you Matthew for your fantastic review! We’re thrilled to hear that Donna and Gina made your insurance switch a breeze. We’re in the business of helping people choose the right protection at the right price and it’s always our goal to make it easy. Or, as you said, like a walk in the park! 🏞️⭐️ Please program our number into your phone and call on us anytime. We are here to help."
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David Cimino

October 9, 2024

5  out of  5
rating by David Cimino
"Insurance isn’t always the most exciting topic, but during some of the most critical moments, the team at Todd M. Powers Ins. Agency has been there for me and my family. The service is excellent, and the staff are always amazing!"
We responded:
"David, Thank you so much for your kind words! We're honored to know that our team has been there for you during critical moments. We strive to provide excellent service and support to our clients, and it’s wonderful to know that we’ve made a positive impact on you and your family. Please, call on us anytime we are standing by to help make life go right."
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Scott Harris

September 26, 2024

5  out of  5
rating by Scott Harris
"I was recently in my local State Farm Office to pay My premium. Some obstacles arose , along with several questions that I had , which were answered thoroughly and without any ambiguity . The rep discussed w me several options for my auto policy and also discussed the options with my homeowners rough draft in which she drafted up for me. Her personality and professionalism was and is always unmatched. Unfortunately I lost her card , therefore her name is not attached , but she is the lady who has an office across from reception desk . Thanks for all you do!"
We responded:
"Scott, thank you for taking the time to share about your experience and for five stars! Whether it’s answering questions about your bill, crafting home and auto coverage, life insurance planning, or any of the other work we do - my team and I are looking out for you. Next, I checked our notes and see that you worked with Gina when you visited and will be sure to share your praise - it means a lot to all of us. Thank you for the opportunity to serve you. "
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Craig Schubert

September 24, 2024

5  out of  5
rating by Craig Schubert
"I was very pleased with the way Gina helped craft a new insurance policy that works for me! She was very professional and knowlegable! In addition she is very personable! Easy to work with!"
We responded:
"Thank you so much Craig for the glowing five star review! 🌟 We're glad to hear that Gina made your insurance buying experience a breeze. She is passionate about helping people, and her ability to tailor make a protection plan that fits the budget is one of her many strengths. Congratulations on making smart insurance choices, and welcome to the agency. 🥳🚀"
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David

September 21, 2024

5  out of  5
rating by David
"Quick and painless getting my dirt bike insured. Thank you Gina!!!"
We responded:
"David, thank you for the five stars and for taking the time to share. We strive to make complicated things simple and easy for our customers and glad to hear that Gina hit the mark again. Now you can ride those trails with an extra level of confidence. I hope to see you out there again soon!"
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Audra Miller

September 18, 2024

5  out of  5
rating by Audra Miller
"Always very helpful every time I call and really take the time to make sure I have everything I need. Appreciate the amazing customer service."
We responded:
"Thank you so much Audra for your kind words and 5🌟’s. We like to think of ourselves as your friendly neighborhood problem-solvers, armed with a phone and a smile! 😊 If you ever need anything else—we’re just a call away! "
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Kimberly Miller

August 26, 2024

5  out of  5
rating by Kimberly Miller
"I have been with Todd Powers Insurance for many years. They have always gone above and beyond for customer service. Erica especially has always dropped everything and handled my requests."
We responded:
"Thank you Kim for taking time to share about your experience with us and for the 5 Stars.  We are delighted to know that we've consistently provided you with exceptional customer service and personal attention over the years.  This is what we strive to do and it's rewarding to hear that it's recognized and appreciated. We appreciate you and are thankful to serve you for all these years - and look forward to doing so for years to come! "
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K W

August 20, 2024

5  out of  5
rating by K W
"State Farm is very efficient and we love having them as our insurance. They started the process on the same day, and within 3 days our windshield was replaced."
We responded:
"Karen, thank you for your five-star review. We know the aggravation involved with glass chips and broken windshields so it's important to us to help streamline the process and get our customers back on the road quickly. So glad we could help make this fast and easy for you and Jay."
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Michael Smothers

August 18, 2024

5  out of  5
rating by Michael Smothers
"Crew is great and work with you. Recommend them to my 5 star rating. Mike"
We responded:
"Thank you for the five stars and for the kind words Mike! We take pride in serving others and appreciate the opportunity to take care of you. "
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Laura Nicolia

August 17, 2024

5  out of  5
rating by Laura Nicolia
"Erika and the others at Todd Power’s have gone above and beyond for my family when needed. Todd called me himself after I called about a tree falling on our house. Anytime I’ve used the app or email to ask a question, this office calls or responds the following day. I appreciate talking to a person as opposed to solely online like some insurance companies. Thank you, Erika, for ALL that you do‼️"
We responded:
"Laura – thank you for the five star review and for recognizing Erika and the team for being the true professionals that they are. Whether it’s through the app, by text or e-mail, or a good old fashioned phone call it’s important to us to be available the way our clients want to connect. No matter your preference - we’re here for you‼️"
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William Hull

August 16, 2024

5  out of  5
rating by William Hull
"Wonderful team & always helpful!"
We responded:
"Bill - thank you for the five stars and for taking the time to share your appreciation for our team and recognizing our helpfulness. We value being a resource to our people and always try to find a way to make life a little easier. "
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Grace Barto

August 14, 2024

5  out of  5
rating by Grace Barto
"Lately I’ve been shopping around for my very first new vehicle and Gina has been more than helpful with running quotes on the prospective vehicles I want!"
We responded:
"Grace, thank you for the 5 Star review and for recognizing Gina for her outstanding service to you. Buying your first car is a big deal and it is important to us to make sure you have all the information you need combined with the right coverage to move forward with confidence. Congratulations on your new vehicle and thank you for putting your trust in us. "
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mike lewkowicz

August 6, 2024

5  out of  5
rating by mike lewkowicz
"This office has been excellent with going above and beyond to help any way they can with any questions I have. They are always prompt with any and all requests as well as professional and flexible. Would certainly recommend."
We responded:
"Thank you Mike for your five-star review and for your personal recommendation. We appreciate you recognizing the high-level, professional customer service our team provides. It's truly our pleasure to serve customers like you. Call on us any time - we are here to help!"
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Crystal Vanluven

July 26, 2024

5  out of  5
rating by Crystal Vanluven
"Great Service. Always a pleasure speaking with this office."
We responded:
"Crystal, thank you for the 5 Stars and for letting us know how you feel about us. We're pleased to know that you enjoy working with us as much as we enjoy working for you! "
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Jaris Bell

June 10, 2024

5  out of  5
rating by Jaris Bell
"They made the transition seamless from old car to the new one"
We responded:
"Thank you for your 5 Star review, Jaris. Glad to hear that the transition was seamless. That's what we strive to do. You can always count on us to make complicated insurance matters simple and easy for our customers. We look forward to helping you again soon."
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Pauline Osmer

May 23, 2024

5  out of  5
rating by Pauline Osmer
"Thank you to Todd Powers and the staff for always making my insurance experience so easy. I met Todd some years ago after taking care of a family member who was insured with Todd Powers. After I experience everything that was done for my cousin and made so easy for me I took my own home, car and motorcycle and made the switch to Todd Powers and I have been so happy ever since."
We responded:
"Thank you so much Pauline for taking the time to share your wonderful feedback and for your 5 star review. We truly appreciate your kind words and the trust you put in us. It's our priority to provide the highest level personal service and are grateful for the opportunity to serve you and those you care for. Whenever there is something you need, please let us know. We look forward to providing you with the exceptional service you deserve for years to come. "
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Brianna Carnegie

May 14, 2024

5  out of  5
rating by Brianna Carnegie
"My family has used State Farm for as long as I can recall but I’ve never had to personally interact with insurance claims (luckily) until just recently when my beloved truck was totaled by a reckless driver. Todd and his entire team immediately reached out to not only take control of the situation for me so that I did not have to deal with any more than I already was, but also to make sure that I was both physically and mentally safe and unharmed. Every single employee I talked to made me feel at ease and so confident that I was in the best possible hands considering the situation and, while it was all very traumatic and stressful, they handled it promptly and professionally while treating me as a human being and not just a case and claim number so that I did not need to worry about a thing. I am forever grateful to all of them and I will never use any other insurance provider. Thank you all so much for everything you’ve done and more."
We responded:
"Brianna, Thank you for taking the time to share your five-star experience. We are genuinely grateful for your kind words and more importantly that you are safe and recovering from the unexpected. Our goal is to provide prompt, professional, personal attention and glad that we were able to deliver when you needed us most. We appreciate the long standing relationship we have with you and your family and look forward to serving you for years to come."
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Charlotte Barto

May 9, 2024

5  out of  5
rating by Charlotte Barto
"She was supper helpful and answered all my questions."
We responded:
"Charlotte - thank you for your five-star review. I am delighted to hear that you had a wonderful experience working with Gina and would expect nothing less. She excels at providing high level personalized service and we are always thankful for the opportunity to help. Call on us anytime. "
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giancarlo genovese

February 9, 2024

5  out of  5
rating by giancarlo genovese
"Erika always is there to assist! I had a request and it was met with a call from her in under 10 minutes. Amazing prices and exceptional service. 10/10"
We responded:
"Giancarlo - thank you for your review and for 5 stars - but more importantly thank you for the opportunity to serve you and your family for all these years. It's people like you that bring joy to our work. Call on us anytime - we are here for you."
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Carrie Ferguson

December 9, 2023

5  out of  5
rating by Carrie Ferguson
"I have had great experiences with everyone at this location. I switched to Todd Powers agency after a few poor experience with my previous State Farm agent intending it to be a temporary transition until I found a different insurance company. That was well over ten years ago maybe even 15. They are the reason that I am still a State Farm customer. I have worked with Erica more than any other team member over the years. She has been wonderful but the whole team makes you feel like you are more than just a client. They genuinely care. Whenever I have to make a claim or have questions they take time to make sure I have all the info I need and I feel good about my understanding of what needs to be or will be done. I feel confident that they have my interests in mind and are there when I need their help. I don’t dread calling when something has happened. If I am uneasy about the reason I needed to call, my worries are lessened if not completely eliminated by the end of the conversation. I really appreciate Todd Powers, Erica and everyone for all you do. I have been a State Farm customer for nearly 30 years and I’ve been happy with my plans and coverage. Most importantly, I’m very happy to have this team as my agents."
We responded:
"Carrie, thank you so much for your wonderful review, and more importantly, for affirming the value of the work that we do and the way that we do it. We truly enjoy helping people and strive to provide exceptional customer service with each interaction. It’s always our goal to provide reassurance so our customers live more confident lives. Thank you for your many years of loyalty - it’s people like you that make this work so fulfilling. We look forward to serving you for years to come!"