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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly Miller

August 26, 2024

5  out of  5
rating by Kimberly Miller
"I have been with Todd Powers Insurance for many years. They have always gone above and beyond for customer service. Erica especially has always dropped everything and handled my requests."
We responded:
"Thank you Kim for taking time to share about your experience with us and for the 5 Stars.  We are delighted to know that we've consistently provided you with exceptional customer service and personal attention over the years.  This is what we strive to do and it's rewarding to hear that it's recognized and appreciated. We appreciate you and are thankful to serve you for all these years - and look forward to doing so for years to come! "
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K W

August 20, 2024

5  out of  5
rating by K W
"State Farm is very efficient and we love having them as our insurance. They started the process on the same day, and within 3 days our windshield was replaced."
We responded:
"Karen, thank you for your five-star review. We know the aggravation involved with glass chips and broken windshields so it's important to us to help streamline the process and get our customers back on the road quickly. So glad we could help make this fast and easy for you and Jay."
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Michael Smothers

August 18, 2024

5  out of  5
rating by Michael Smothers
"Crew is great and work with you. Recommend them to my 5 star rating. Mike"
We responded:
"Thank you for the five stars and for the kind words Mike! We take pride in serving others and appreciate the opportunity to take care of you. "
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Laura Nicolia

August 17, 2024

5  out of  5
rating by Laura Nicolia
"Erika and the others at Todd Power’s have gone above and beyond for my family when needed. Todd called me himself after I called about a tree falling on our house. Anytime I’ve used the app or email to ask a question, this office calls or responds the following day. I appreciate talking to a person as opposed to solely online like some insurance companies. Thank you, Erika, for ALL that you do‼️"
We responded:
"Laura – thank you for the five star review and for recognizing Erika and the team for being the true professionals that they are. Whether it’s through the app, by text or e-mail, or a good old fashioned phone call it’s important to us to be available the way our clients want to connect. No matter your preference - we’re here for you‼️"
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William Hull

August 16, 2024

5  out of  5
rating by William Hull
"Wonderful team & always helpful!"
We responded:
"Bill - thank you for the five stars and for taking the time to share your appreciation for our team and recognizing our helpfulness. We value being a resource to our people and always try to find a way to make life a little easier. "
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Grace Barto

August 14, 2024

5  out of  5
rating by Grace Barto
"Lately I’ve been shopping around for my very first new vehicle and Gina has been more than helpful with running quotes on the prospective vehicles I want!"
We responded:
"Grace, thank you for the 5 Star review and for recognizing Gina for her outstanding service to you. Buying your first car is a big deal and it is important to us to make sure you have all the information you need combined with the right coverage to move forward with confidence. Congratulations on your new vehicle and thank you for putting your trust in us. "
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mike lewkowicz

August 6, 2024

5  out of  5
rating by mike lewkowicz
"This office has been excellent with going above and beyond to help any way they can with any questions I have. They are always prompt with any and all requests as well as professional and flexible. Would certainly recommend."
We responded:
"Thank you Mike for your five-star review and for your personal recommendation. We appreciate you recognizing the high-level, professional customer service our team provides. It's truly our pleasure to serve customers like you. Call on us any time - we are here to help!"
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Crystal Vanluven

July 26, 2024

5  out of  5
rating by Crystal Vanluven
"Great Service. Always a pleasure speaking with this office."
We responded:
"Crystal, thank you for the 5 Stars and for letting us know how you feel about us. We're pleased to know that you enjoy working with us as much as we enjoy working for you! "
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Jaris Bell

June 10, 2024

5  out of  5
rating by Jaris Bell
"They made the transition seamless from old car to the new one"
We responded:
"Thank you for your 5 Star review, Jaris. Glad to hear that the transition was seamless. That's what we strive to do. You can always count on us to make complicated insurance matters simple and easy for our customers. We look forward to helping you again soon."
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Pauline Osmer

May 23, 2024

5  out of  5
rating by Pauline Osmer
"Thank you to Todd Powers and the staff for always making my insurance experience so easy. I met Todd some years ago after taking care of a family member who was insured with Todd Powers. After I experience everything that was done for my cousin and made so easy for me I took my own home, car and motorcycle and made the switch to Todd Powers and I have been so happy ever since."
We responded:
"Thank you so much Pauline for taking the time to share your wonderful feedback and for your 5 star review. We truly appreciate your kind words and the trust you put in us. It's our priority to provide the highest level personal service and are grateful for the opportunity to serve you and those you care for. Whenever there is something you need, please let us know. We look forward to providing you with the exceptional service you deserve for years to come. "
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Brianna Carnegie

May 14, 2024

5  out of  5
rating by Brianna Carnegie
"My family has used State Farm for as long as I can recall but I’ve never had to personally interact with insurance claims (luckily) until just recently when my beloved truck was totaled by a reckless driver. Todd and his entire team immediately reached out to not only take control of the situation for me so that I did not have to deal with any more than I already was, but also to make sure that I was both physically and mentally safe and unharmed. Every single employee I talked to made me feel at ease and so confident that I was in the best possible hands considering the situation and, while it was all very traumatic and stressful, they handled it promptly and professionally while treating me as a human being and not just a case and claim number so that I did not need to worry about a thing. I am forever grateful to all of them and I will never use any other insurance provider. Thank you all so much for everything you’ve done and more."
We responded:
"Brianna, Thank you for taking the time to share your five-star experience. We are genuinely grateful for your kind words and more importantly that you are safe and recovering from the unexpected. Our goal is to provide prompt, professional, personal attention and glad that we were able to deliver when you needed us most. We appreciate the long standing relationship we have with you and your family and look forward to serving you for years to come."
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Charlotte Barto

May 9, 2024

5  out of  5
rating by Charlotte Barto
"She was supper helpful and answered all my questions."
We responded:
"Charlotte - thank you for your five-star review. I am delighted to hear that you had a wonderful experience working with Gina and would expect nothing less. She excels at providing high level personalized service and we are always thankful for the opportunity to help. Call on us anytime. "
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giancarlo genovese

February 9, 2024

5  out of  5
rating by giancarlo genovese
"Erika always is there to assist! I had a request and it was met with a call from her in under 10 minutes. Amazing prices and exceptional service. 10/10"
We responded:
"Giancarlo - thank you for your review and for 5 stars - but more importantly thank you for the opportunity to serve you and your family for all these years. It's people like you that bring joy to our work. Call on us anytime - we are here for you."
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Carrie Ferguson

December 9, 2023

5  out of  5
rating by Carrie Ferguson
"I have had great experiences with everyone at this location. I switched to Todd Powers agency after a few poor experience with my previous State Farm agent intending it to be a temporary transition until I found a different insurance company. That was well over ten years ago maybe even 15. They are the reason that I am still a State Farm customer. I have worked with Erica more than any other team member over the years. She has been wonderful but the whole team makes you feel like you are more than just a client. They genuinely care. Whenever I have to make a claim or have questions they take time to make sure I have all the info I need and I feel good about my understanding of what needs to be or will be done. I feel confident that they have my interests in mind and are there when I need their help. I don’t dread calling when something has happened. If I am uneasy about the reason I needed to call, my worries are lessened if not completely eliminated by the end of the conversation. I really appreciate Todd Powers, Erica and everyone for all you do. I have been a State Farm customer for nearly 30 years and I’ve been happy with my plans and coverage. Most importantly, I’m very happy to have this team as my agents."
We responded:
"Carrie, thank you so much for your wonderful review, and more importantly, for affirming the value of the work that we do and the way that we do it. We truly enjoy helping people and strive to provide exceptional customer service with each interaction. It’s always our goal to provide reassurance so our customers live more confident lives. Thank you for your many years of loyalty - it’s people like you that make this work so fulfilling. We look forward to serving you for years to come!"
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Jennifer Farley

July 3, 2023

5  out of  5
rating by Jennifer Farley
"Very friendly people"
We responded:
"Thank you for your review Jennifer. We couldn't be happier that our friendliness shone through. We take great pride in spreading smiles and creating a welcoming atmosphere and believe that a little kindness goes a long way. It's wonderful to know that it hasn't gone unnoticed. We look forward to connecting with you again soon!"
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Yvonne Schimmel

May 30, 2023

5  out of  5
rating by Yvonne Schimmel
"Nice staff. Pleasant to talk to. Just make sure every year you check the coverage on your policies!"
We responded:
"Thank you for the 5 Star Review Yvonne and for the great reminder to all to review your needs each year or when important life events happen - marriage, divorce, birth, death, job change, etc. This is what we are here for and what we do best!"
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Kelly Baber

March 15, 2023

5  out of  5
rating by Kelly Baber
"The people that work here are very nice, intelligent about insurance."
We responded:
"Kelly, thank you for your five star review and for your kind words. We do our very best to follow the golden rule and treat others the way we want to be treated. It also helps that everyone on the team is a 'people pleaser' at heart. Hope to see you again soon!"
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Audrey L

March 12, 2023

2  out of  5
rating by Audrey L
"We were in a small accident caused by another person that also had state farm. We had never been in an accident before so we didn’t really know what to do, this office took advantage of that and gave us bad advice so we had to pay more money out of pocket. Not very trustworthy people if you ask us but they were quick with the process."
We responded:
"Audrey, please contact me directly or let me know how I can contact you. I don’t recognize your name as one of my customers and don’t have enough information available to look up your claim. I want to understand what happened and will personally follow up with the claims department on your behalf. Next, as additional information, my office’s role is to help people understand the coverage provided by their policy and advocate when necessary. The claims department handles the claim investigation and settles the claim based on your policy benefits. This built-in checks and balances makes it so that claims are settled quickly and fairly. So, please reach out so I can help. - Todd "
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Clay Jaynes

February 2, 2023

5  out of  5
rating by Clay Jaynes
"Love these guys and gals! Highly recommended~! home insurance car insurance snowmobile insurance unbeatable prices"
We responded:
"Thank you for the love and appreciation Clay. As you know, the feeling is mutual. We love making sure you have the right coverage at the right price and always value the opportunity to connect. Call us when you need us - we're here to help! "
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Samantha Eck

January 25, 2023

5  out of  5
rating by Samantha Eck
"Erika is absolutely amazing. She answers all my questions promptly and handles things timely. She deserves a raise!"
We responded:
"Samantha, thank you for sharing! Erika is the BEST and is a true professional. We value and appreciate her to the highest! Of course, the rest of the team is on point too! Please call on Erika - or any of us - anytime. We're here to help!"
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Chris Lehman Sr.

September 20, 2022

5  out of  5
rating by Chris Lehman Sr.
"Erika was awesome, knowledgeable and saved me a lot of money"
We responded:
"Chris, thank you for taking the time to acknowledge the great work that Erika recently did for you. Everyone on the team looks to provide this high level of service with each interaction. We are so glad that we could meet your customer service expectations and save you some money in the process."
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Eric Dingle

September 13, 2022

5  out of  5
rating by Eric Dingle
"This was a smart move for me! I was previously with another agent local to Erie Pennsylvania who just doesn't stack up to this office. They really know what their doing and how to treat their customers. Kudos 👏 💐 to the entire staff at the Todd M Powers State Farm agency! I have other insurance policies that I will likely investigate further with this agent in the very near future."
We responded:
"Eric, thank you for your kind words . We are proud to be there for you, your family, and your business and are very glad to meet your expectations. We appreciate the opportunity to serve you and are thankful that you put your trust in us."
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cara prokocki

September 2, 2022

5  out of  5
rating by cara prokocki
"Todd Powers, is not just a insurance agency, they're understanding,caring, and good people. Erica, has a special gift taking a bad situation feel better. She has had a positive impact in my life. 2022 has been challenging and a difficult year for me. Todd Powers, primary focus isn't on making money they're there to provide customers with needs whithin their means. Erica, and the Todd Power team, always, treat me, as if I'm part of their family, 100% of the time! By the end of my conversation with Erica or other staff I'm always 100% satisfied. It proves,we need human to human connections, not just a website that calculates everyone the same, unable to factor in real life,unforeseen situations, and you'll never hit send with a smile like I do after talking to Erica.I recommend, Todd Powers, to the world!!"
We responded:
"Wow Cara! Thank you for taking the time to share your heartfelt appreciation for Erika, the team, and the way we do business. We talk a lot about being in the relationship business as much, if not more, than being in the insurance and financial service business. Your review is affirmation that we are going in the right direction and motivation to remain focused on taking care of our people. So glad that we could be here for your and look forward to being here for you for years to come!"
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Andreanna Maguire

August 30, 2022

5  out of  5
rating by Andreanna Maguire
"Buckle up it’s a long one :) First off State Farm hands down has the best prices around, I have the best coverage for 2 vehicles and all the bells and whistles included with my insurance for a great price !!! 2nd the staff here at Todd M Powers is incredible I have been going to this office with my mom sense a kid. Now as an adult having my own insurance coverage I can’t see myself leaving state farm! I got into my first accident a few years back (2016) and on top of that I was going through some things personally, the accident couldn’t have happened at the worst time (not that any time is good) but I basically had a mental break down haha Erica not only walked me through the insurance process, but also helped me mentally and emotionally so much that day and I will forever be thankful for her for that!!! Also Todd and Tamara have been so incredibly helpful to me over the years also, just this last week I purchased a new car and not only did Tamara get me the best price for my insurance, but her and Todd both got a great compliment from the car company I went through. The sales lady said “those two are the kindest insurance agents I have ever spoke too” and I told her that’s why I can never leave them!! Hands down choose State Farm! Esp Todd M Powers State Farm!!! You won’t regret it!!!! I love them!!!"
We responded:
"Buckle up! I see what you did there Andreanna - well played and many thanks for leaving us such a wonderful review. We are thrilled that to serve you now and for years to come. We make customer experience and satisfaction a priority and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again soon."
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Jacob Lynch

August 17, 2022

5  out of  5
rating by Jacob Lynch
"Erika was awesome and a pleasure to work with! My experience was very time efficient and painless. I highly recommend Todd Powers, State Farm and especially Erika for all your insurance needs!"
We responded:
"Thank you Jacob for taking the time to write your review and five stars! Erika and everyone on the team takes pride in making life as easy as possible for the people we serve and we always aim to please. Glad we hit the mark and look forward to seeing you again soon!"